Robert Morschel

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Service-oriented architecture (SOA) proposes a model of software as a distributed network of cooperating services, in contrast to the traditional, more monolithic application model. Operationally managing such applications requires a sophisticated management organisation and operating framework that are capable of defining and sustaining service levels to customers across the enterprise. ITIL is the widely adopted framework for service management, defined as the management of an IT infrastructure of hardware, software, communications equipment and facilities, documentation, and skills used to provide the required service at the required level of quality. This article proposes that a framework like ITIL is required to adequately support SOA and will provide an overview of its disciplines in the context of SOA requirements. ITIL: 1000ft View ITIL divides service mana... (more)

Is SOA Non-Trivial?

Have you ever wondered what makes for good SOA style services? Well, wonder no more. Good services must be: Reusable Contract based Composable Abstract Autonomous Extensible Discoverable Stateless Distributed Manageable You've most likely yawned over such lists before, and this exposition will probably be no different. However, in case you're wondering what I think about such things, read on. Be warned, there are no pictures... Reusable A service is said to be reusable if it can be used in more than one context, even in contexts for which it wasn't originally designed. How do we a... (more)